Our mission
Helping you achieve great outcomes for diverse patients
THIS IS PERSONAL

We help healthcare organizations do the good work of making healthcare more inclusive and equitable so that everyone will have the opportunity to achieve their full health potential—because
#ThisIsPersonal.

About Us

We’re here for you during the challenging times, and always

Together, we are facing unprecedented disruption. And we see the fault lines. Your diverse patients, such as Latinx and African Americans are faced with chronic conditions and social determinants of health that prevent them from living their best lives. At More Inclusive Healthcare (MIH) we stand with you and your community and work in solidarity to positively impact disparities. With our customizable solutions your teams will measure and improve outcomes, enhance cultural responsiveness, and strengthen the fault lines.

IMPACT DISPARITIES PRODUCTS & SERVICES

Now more than ever, it is critical to provide outstanding care and customer service to your diverse patient populations.

More Inclusive Healthcare is a leader in high quality care and services for diverse patients. Through organizational assessments, demographic data collection training, LGBTQ+ communications, our Impact Disparities Solutions will move your organization closer to more inclusive healthcare.

Scans and Assessments

Planning and Readiness Through Health Equity Scans and Organizational Assessments
Apply your resources to projects and initiatives that matter the most to accomplish outcomes in your service area and patient populations. Our scans and assessments provide the insight you need to achieve your organization’s strategic objectives for your diverse patient populations. Environmental scans examine the demographics of your service area, identify opportunities to partner with community-based organizations and identify policies that strengthen or threaten your goals. Organizational assessments determine your readiness to take on health disparities initiatives within your organization.

Customer Service for Frontline Staff

Training to Collect Accurate Demographic Data and Relate to Your Diverse Patients with Ease
All of our customizable, off-the-shelf, ready-to-go training kits are built by a team of specialists and are available in a variety of formats. You can elevate your staff with our modules right now. We offer dramatic savings over building your own, greater effectiveness, and seat time efficiency.
  • Train your staff to accurately collect race, ethnicity, and language (REAL) consistently at the point of registration. More than 300 hospitals across the United States utilize our eLearning module Ask Every Patient: REAL to train registration staff.
  • Food deserts and transportation challenges are among the emerging data points registration and other front-line staff are collecting that contribute to determining your organization’s resource allocations. Our educational offerings, developed to support your specific needs, will ensure staff collect information in a way that builds trust and understanding with your patients.
  • Train your staff to communicate with LGBTQ citizens competently and with grace and ease. With our eLearning module Build Language and Skills that Welcome and Affirm LGBT+ Patients, registration staff and others in your organization will feel confident engaging this unique patient population.
Core Team

We bring you the right experts at the right time.

Lisa Sloane, MHA
Founder, CEO, & REAL Data Expert
Vicki Summers, MA
Senior Healthcare Equity Specialist & SOGI Expert
Katie Galbreath, MBA
Senior Project Manager
Nicholas Schulten, MA, PHR
Organizational Psychologist
Ronald Wyatt, M.D.
Physician Champion for Quality and Health Equity
Paula Schmidt
Instructional Designer
Faculty

Internationally recognized medical and administrative faculty contribute to our solutions

Karen Bankston, PhD, MSN, RN, FACHE, FAAN
University of Cincinnati
Evelyn L. Lewis, MD, MA, FAAFP, DABDA CMO of Warrior Centric Healthcare Foundation
Jamal Turner, MSA, MJ
Quality Improvement Specialist
Doriann Mason, Esq
Civil Rights Attorney
Gretta Heath
Registration Staff Expert & Trainer
CONTACT

We’re here when you’re ready

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